ZenAstro Refund Policy

1. Horoscope and Divination Consulting:

• Online consultation service: Within the first 15 minutes of the consultation, if the customer is not satisfied with the prediction, they can request a refund. After this time, any refund requests will not be accepted.
• Interpretation Text Delivery Service: Clients may request a preview copy before receiving the complete text. If no such request is made, the complete text will be provided and no refund policy will apply.

2. Feng Shui Consulting and Choosing a Good Day:

Service fees are calculated per hour and there is no refund policy.

3. Feng Shui items:

Feng Shui items are individually designed to meet the Feng Shui needs of each customer. Due to the personalized and specialized nature of the products, we do not offer a return or exchange policy for these items.